Parcelforce Collection & Drop Off - Book Courier Services Online
only £8.12 +VAT
- No printer required for collection services
- Drop-off available at your local Post Office
- Max parcel length and weight – 200cm & 25kg
Your delivery details...
As one of the UK’s most renowned couriers, you can rest assured that the service you receive from Parcelforce will be top notch. Specialising in both UK and international services, you can enjoy a reliable delivery whether you are looking for Next Day, Two Day, Saturday or Timed delivery. Book your Parcelforce delivery right here on our site, safe in the knowledge that we’ve negotiated big discounts on your behalf so that you can save a packet with every parcel you send. Read more about Parcelforce.
Have your parcel delivered on a specific day or time with Parcelforce, and book with us for vast savings on the usual price.
Choose Delivery Type
Parcelforce give you the option to choose your parcel arrival time - pre 9am, pre 10.30am or pre noon.
With Parcelforce you can even have your parcel delivered on a Saturday! Perfect for those who are out working all week or small businesses who are keen to have those Friday orders delivered as soon as possible.
No Printer Required
No access to a printer? Not a problem if your parcel is being collected, the Parcelforce courier driver will bring the label so all you have to do is simply write the delivery name, address and MPD booking reference directly onto your parcel. To use the drop-off service you must print the label.
Are you unable to wait at home for the collection? You can drop off your parcel at your local Post Office and get on with your busy day.
Up to £30 Free Cover
You parcel is protected for up to £30 compensation cover as standard with additional cover available up to £1000. Remember, this does not apply to prohibited & restricted items found here.
Track your parcel online and view live updates throughout its journey, immediately after collection.
Here at My Parcel Delivery, we’re extremely proud of our reputation and work hard to deliver great service to our customers. You don’t have to take our word for it - let our reviews, likes and stats speak for themselves!
Couriers spot on time
Package Your Parcels
Parcelforce will only collect your items if they are packaged in a box rather than wrapped so make sure that you have the right tools for the job – if you need any tips then check out our packaging guidelines.
Avoid Extra Charges
Do you have a busy day ahead? Parcelforce add a charge of £5 for a missed collection so please arrange for a day that you will be available from
Check Address Details
Check, check and check again when completing your collection and delivery address details. Any changes will incur an additional charge of 50% of the original cost bumping up the cost of your delivery – an extra moment spent checking could save you money
Sending Outside the EU?
Parcelforce also offer international delivery services and parcels sent outside of the EU (plus the Canary Islands) require a
What are the steps for collection?
Once your parcel is packaged and ready to go, simply print your label and attach it to the parcel. If you don’t have a printer then there is no need to worry! All you need to do is clearly write your name, collection address, delivery address and MPD booking reference onto the outside of your parcel in marker pen.
What are the steps
for drop off?
If you book a drop off service, you'll need to print your label and attach it to the parcel before you drop it off at the Post Office. If you're not sure where your closest Post Office is, just take a look at Google Maps and search for "Post Office" plus the name of the area where you want to drop it off, for us it'd be "Post Office Salford". This should bring up all your closest options.
What time will the courier arrive for a collection?
The Parcelforce collection window is between
Can I leave the item outside for the courier to pick up if I am not at home?
We go with the motto of safety first! To keep your parcel (and you) protected the courier will only collect it from a person at your address. If you cannot stay at home why not try their drop-off service so you can get on with your day? You can drop it off at your local Post Office.
What happens if my item is too big or heavy?
The maximum parcel length permitted is 200cm (120cm on the standard service), the maximum weight is 25kg and the maximum girth is 280cm (calculated as girth=length + (2 x height) + (2 x depth)). The courier could refuse to collect any oversized or overweight parcels, or if they do collect them, they are liable to surcharges which none of us want! The parcel will be re-measured and weighed when it arrives at the sorting depot to confirm the size and weight are as stated on booking and any discrepancies could incur a surcharge. Be careful when measuring to ensure that you inputted the dimensions accurately. If you don’t have anything to measure with, then try our guide to weighing & measuring and remember…. if in doubt be generous with your estimations!
What are prohibited and restricted items?
Prohibited items, such as drugs, medicines and passports are not permitted to be sent by any courier you book through My Parcel Delivery. Other items can be sent but are not eligible for compensation cover. These restricted items include picture frames, furniture and health supplements.
Take a look at the full list of prohibited & restricted items. If you are unsure whether the contents of your parcel fall into either of these categories then please feel free to contact us - our friendly customer service team will be more than happy to help.
When will my item be delivered?
The Parcelforce courier could knock on the door any time between 8am and 6.30pm so please be sure to arrange delivery for a day when somebody can stay at the recipient's address. If they can’t stay at home all day why not book a timed service? You can have the parcel delivered pre 9am, pre 10.30am and pre 12 noon Monday to Friday so that the recipient can get on with their busy day.
What happens if nobody is at home when the courier arrives to deliver the item?
The courier will leave a calling card with details of the attempted delivery and details on how to get your parcel. As the Parcelforce service requires a signature they are not able to try to post the item, nor can they leave it in a safe place. If a neighbour is available they may choose to leave it with them and will tell you this on the calling card.
What should I do if my parcel isn't collected?
We are pleased to tell you that the majority of parcels are collected from your address on the very first attempt. Unfortunately, there are occasions when collections fail to occur - we're really sorry about that. Parcelforce are unable to offer a guaranteed collection date, but they do everything they can to knock on your door on the estimated date offered at the time of booking. Whether your courier ran out of time, or the courier arrived but the parcel was not available, contact us to reschedule your collection.
What do I do if my parcel fails to be delivered?
Overall, our courier partners enjoy a massive 95% success rate getting your parcels delivered bang on time. That said, while most deliveries go without a hitch, very occasionally things go wrong and Parcelforce aren't able to guarantee their delivery dates. Anything from accidents and bad weather to heavy traffic and road closures can affect your courier's route and their ability to get your parcel delivered on time. If you experience this we're truly sorry for the inconvenience. We’ll keep you up to date by email but just contact us if you need help to reschedule for a different day.