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Small businesses could incur 50% unnecessary parcel delivery spend after Royal Mail price hike

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Added costs with privatised Royal Mail means UK small businesses need to seek parcel delivery alternatives Small businesses dependent on parcel delivery to UK customers could be spending on average *50% more than necessary on delivery charges in the wake of Royal Mail’s price increases taking effect today (31 March 2014). In addition, businesses sending parcels overseas via the recently privatised post and parcel company will be paying on average 40% more than necessary. Based on the annual, average number and weight of “next-day” parcels delivered for business customers by parcel comparison site, My Parcel Delivery (19 parcels at 9kg each), the equivalent annual cost for businesses using Royal Mail will be £397.10 from today. But, rival services available to small businesses could achieve like-for-like savings of at least £190**. Read more...

How queuing up for Royal Mail services made me launch a company

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The latest Royal Mail price rise today – 31 March 2014 – reminds me exactly why I launched a company to provide small business and consumers with access to cheaper parcel delivery and a better service. Back when I was running my first business after university – a promotional merchandise venture – it was totally reliant on sending parcels to customers. As I discovered, that was easier said than done. As a small, start-up operation we didn’t have the necessary volume of parcels to get an account with a courier company. This meant daily trips to the Post Office to send our parcels via Royal Mail. Anyone using the Post Office will probably relate to its many frustrations: either a long commute to the Post Office if you’re in a rural area or finding a place to park nearby if you’re in a town or city centre. And then, there’s the queuing – seemingly endless queuing. Read more...

Delivering eBay sales opportunities in 2014

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Selling on eBay is going through some interesting changes for eBay sellers, requiring some new thinking about both UK and international parcel delivery. The recent release of eBay trading results for the final quarter of 2013 revealed changes in eBay users’ behaviour with mobile devices, the number of eBay sellers offering free delivery and the growth in international sales. The good news is that we can help you with some delivery tips to make the most of these eBay trends. Read more...

Selling on eBay? How to make the right impression

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eBay, the online auction site, is an easy (and profitable!) way to shift those items you’ve got in your home and don’t know what to do with. Remember that one person’s clutter is another person’s treasure! When you sell an item, the buyer can provide feedback and rate you on the eBay site. So if you want to sell more treasures in future, you’ll want to get a good review and increase the chances someone else will want to buy from you. A bit of care taken in the presentation of your item is a simple and effective way to do this. An eBay buyer wants to feel they’ve found a true bargain, but that doesn’t mean you can’t add extra value through thoughtful touches that other eBay sellers might overlook. Read more...

Four Mother’s Day opportunities for eBay sellers

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We all know that Mums are special. And on Sunday 30th March in the UK, millions of children, both young and old, will find a way to show their Mum how much they care on Mother’s Day. If you sell the odd item on eBay, could you capitalise on the 50%+ of the population who now shop online for Mother’s Day gifts? Maybe by thinking creatively with your eBay seller hat on about what you’ve got to sell or what you could make, you could earn enough to treat your own Mum to a really special present (we hear that weekend breaks are an increasingly popular choice!) The first important thing to realise is that you don’t have to sell flowers or chocolates to cash in during this busy time – you may have just the right gift to make someone’s Mother’s Day very special. There is no better time than right now as Google Trends shows that consumers start their Mother’s Day gift search up to two months before the big day. Read more...

How to protect you eBay Feedback

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How can an eBay seller avoid a buyer dispute and prevent the possibility of incurring negative eBay Feedback? As eBay is determined to give buyers confidence in shopping on its site, its Money Back Guarantee programme and Resolution Centre mean eBay shoppers with justified disputes will get their money back. But eBay is – as its protection programme states – equally committed to buyers leaving “honest, fair, factual Feedback” to “let other members know about your experience with the seller and help keep eBay a safe place for buying and selling”. Read more...