My Parcel Delivery Blog

How to…stay safe online

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Last month eBay announced a major cyber-attack on their system and have since forced users to update their passwords. Following on, alarming news from the UK National Crime Agency (NCA) told us that a major cyber-threat was discovered by the FBI, in which it estimated that approximately 15,000 computers may have been hacked in the UK alone, and this number reaches millions when they look worldwide. While the immediate threat has been prevented no one has been arrested and so it is likely that the threat has not passed permanently.

This poses the questions:

Do I need to do more to protect myself online?

The simple answer to this question is yes. The majority of us could do more to protect our systems from online attacks not just from the current cyber-threat but permanently. Barely a week goes by without some sort of cyber-attack being threatened or uncovered so maintaining your online security is fast becoming a constant requirement.

How can I protect myself?

  1. Do not open emails if you do not know who they are from.
  2. Do not open email attachments if you do not trust the sender.
  3. If you have any suspicions of an email, even if it looks official, do not open and check with the sender for confirmation
  4. Ensure your antivirus software and firewall (and any other installed systems) are up to date
  5. Choose strong passwords for all systems you login to

How do I write a strong password?

The easiest way is to look at the do’s and don’ts of writing a password



Use a combination of letters, numbers and symbols

Use your own name or nickname


If using a real word, follow it with an additional unrelated word

Use your own username or email address 

Use both uppercase and lower case letters

Use your own phone number or licence plate number

When replacing letters with special characters be creative i.e. do not only replace ‘a’ with ‘@’ and ‘s’ with ‘$’

Use personal information e.g. birthdays, children’s names, pets

Use a different password for each important place that you log in to

Use a combination of personal information e.g. Sarah1976

Never write down your password (especially as a document on your computer)

Use common words or numbers e.g. password, 123456, manchester

Never share your password with anyone, or allow anyone to watch as you key it in

Use unmodified words from the dictionary i.e. without numbers or special characters

Change your password periodically in addition to when you suspect you may have been hacked.


When your password is complete it should look like a random collection of letters, numbers and symbols rather than an identifiable word. If you are struggling to remember all of the different complex passwords you can try using a password manager system. A simple online search will bring up dozens of solutions for you to use.

If you follow these do’s and don’ts, in addition to being careful with the emails you open and keeping your antivirus software up to date, you are in the best position possible to stay safe online.