Thursday August 7, 2014
Need a same day delivery? Here are the answers to our most frequently asked questions.
As time is becoming even more precious our same day delivery service is becoming increasingly popular. There are times when you need your items delivered as quickly as possible, and the standard economy and even next day delivery services just will not do. For any important documents or packages you need to send, you can now book a courier who will work around the clock to pick up your items and deliver them securely on the same day. Booking a same day delivery is easy to do, and these frequently asked questions will tell you everything you need to know!
- How soon can my package be collected?
You can usually have your package collected within 60 minutes as more than 87% of the UK can be reached by the CitySprint delivery network within an hour.
- Can I specify the collection time?
Yes you can. You can select your desired collection time in 15 minute intervals and in as little as 30 minutes in some cases.
- How long will my same day delivery take?
The delivery time depends on where you are sending your package to, and the time of day. The courier will be carrying only your package so getting it to its destination as fast as possible is the courier’s only priority.
- Is my item safe?
You package is only handled by the courier who collects it so the chance of it becoming lost is very small. However, we would still encourage effective packaging as accidental bumps can still occur.
- How should I package my package?
Ensure you follow our packaging guidelines to help protect your item. That said, as your item is delivered directly by the same courier who collected it rather than being processed by numerous handlers and machines, labels such as “This way up” and “Fragile” are far more effective.
- How big a package can I send?
You can send items as small as a letter or as big as a sofa and have it delivered the very same day. Your 4 same day service options are;
- Motorbike (30cm x 30cm x 30cm)
- Small van (150cm x 135cm x 105cm)
- Medium van (220cm x 150cm x 125cm)
- Large van (310cm x 150cm x 150cm)
- How do I know when my item has been delivered?
Not only can you view live updates on the progress of your delivery but we will also send a confirmation email and confirmation text message free of charge when your package has been safely delivered.
- Can I book a delivery on a bank holiday?
Where same day deliveries are concerned there are no such things as holidays. Even if you need to express an urgent gift on Christmas day, you can book a same day delivery here at My Parcel Delivery 24 hours a day, 365 days a year.