Help & Support

We like to keep things nice and easy so to help you can re-schedule your parcel collection and track your deliveries right here. If you need anything else, take a look at frequently asked questions for all the answers.

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Can I send to a PO Box address or BFPO?

When you book a courier through My Parcel Delivery, you can't send to a PO Box Address or BFPO. Please look for a suitable alternative delivery address to send your parcel to and we’ll be happy to help you get your parcel delivered there.

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