Help & Support
We like to keep things nice and easy so to help you can re-schedule your parcel collection and track your deliveries right here. If you need anything else, take a look at frequently asked questions for all the answers.Reschedule collection Track my parcel
- How do I book a delivery service?
- Where can I track my parcel?
- When will my parcel be collected?
- Does my parcel need to be packaged?
- Why was my Parcel not collected?
- I don’t know the size of my parcel - what do I do?
- Can I make a change to my order?
- How do I reschedule a collection?
- Can I send to a PO Box address or BFPO?
- Can I send a parcel to someone in prison?
- Can I arrange a collection from an airport or railway station's lost property office?