Do you have a brilliant business idea that you’re sure will blow the competition out of the water?
Fantastic.
Are you ready to throw caution to the wind and embark on a new business adventure?
Wonderful.
Do you have any idea what the next step is to make your dream a reality?
This is where the tricky part comes in!
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There’s plenty to think about in the run up to Easter. Not only do you need to buy plenty of chocolate Easter eggs, but you also need to help make Easter Bonnets, decorate boiled eggs and find time to meet up with your nearest and dearest. And if you run your own business, the tasks don’t stop there.
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A few days ago our MD David Grimes shared what he wanted to see from Chancellor George Osbourne’s annual budget. His hour long presentation was packed with information and we know there is still more to come with the full business rate review.
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I always await the chancellor’s budget with excitement and nervousness in equal measures. As a business owner, the decisions made by George Osbourne impact my business here at My Parcel Delivery in hundreds of different ways. By making changes to tax, in addition to the introduction and withdrawal of community and business projects, what is decided on the 18th March 2015 can help make (or break!) your business.
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It’s that time again – time for another guest blog by our MD David Grimes for start-ups Smarta.com. This time it’s focused all around customer service and the vital role it plays in business.
David says “Our belief in offering excellent customer service is ingrained within the business so deeply that it forms part of our business values, branding and, essentially, part of who we are. We worked really hard to achieve our 9.1 rating on Trustpilot and proudly shout about this on our website.”
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This past year has been a fantastic period of growth for us all here at My Parcel Delivery. Not only do we help you send more parcels than ever before, but the team here has grown enormously too.
So now, after 3 office moves, 4 Christmas parties, countless meetings and even more office laughs, we are an award winning website that offers more to our customers than just a cheaper option.
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Fresh from his win at the Made in Manchester Awards for Entrepreneur of the year, our MD David Grimes attended the latest Insider business breakfast last Friday.
The business breakfasts (aside from being a very early start!) are there to help people in the business community share knowledge and this edition was focused on the very thing that David had just won an award for – being an Entrepreneur.
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Well-known website for start-ups Smarta.com asked our MD David Grimes for a monthly guest blog post to help new companies by drawing on his own eccommerce experience.
Over the coming months, David's blog will look at all aspects of entrepreneurship and launching a start-up.
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Since City Link went into Administration over Christmas this year, speculation has been been rife about why it happened and how we can help make sure that it doesn't happen to others in the industry. I've been contacted many times for my views which I wanted to share with you.
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Social media marketing is now essential for all businesses, no matter how big or small. We are able to increase communication, improve customer service, find areas for improvement and build a relationship with our customers in a way that no traditional marketing method has previously allowed.
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How can you launch and grow your start-up business with a maximum return on your budget?
Search marketing can be both cost-effective and impactful – if you know what you’re doing. The marketing manager here at My Parcel Delivery is happy to share some of her secrets to campaign success so that you too can help your business reach new customers.
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It is hard to believe that only 20 years ago secure online shopping didn’t exist! It was on this day in 1994 that a man called Phil Bradberger went shopping online with a company called "Net Market" and, by buying a CD of Sting’s “Ten Summoner’s Tales”, made history. The following day The New York Times announced that the “Internet is Open” and a new era in shopping had begun.
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Vincent Holt, commercial director at Salford-based 11 Out Of 10 web development agency, got into working with the web after years of project managing IT systems in what became engineering giant, GEC-Alstom.
After seeing a gap in the market for providing a blend of technical web design and sound business advice, he launched 11 Out Of 10 more than a decade ago. Now with 10 staff, the company provides highly specialised design for bespoke websites and e-commerce systems, aimed at companies “wanting an edge over the competition and prepared to pay a bit more to get it”. Clients have included Walls Refrigeration and PureGym – the latter taken from an initial concept to a multi-million pound business in 3 years.
My Parcel Delivery grabbed a few minutes with Vince to sample the secrets of web design for successful e-commerce businesses:
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...what you need to know when sending a parcel abroad. Over 95% of the parcels deliveries booked through myParcelDelivery.com are sent within the UK. While this is the case, international parcel delivery is booming as the cost of sending parcels outside the UK is being driven down every day. Now, whether you are sending important documents to a company in Australia, or finger puppets to your niece in France, you can find an affordable service to get your parcels there on time.
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Added costs with privatised Royal Mail means UK small businesses need to seek parcel delivery alternatives
Small businesses dependent on parcel delivery to UK customers could be spending on average *50% more than necessary on delivery charges in the wake of Royal Mail’s price increases taking effect today (31 March 2014). In addition, businesses sending parcels overseas via the recently privatised post and parcel company will be paying on average 40% more than necessary.
Based on the annual, average number and weight of “next-day” parcels delivered for business customers by parcel comparison site, My Parcel Delivery (19 parcels at 9kg each), the equivalent annual cost for businesses using Royal Mail will be £397.10 from today. But, rival services available to small businesses could achieve like-for-like savings of at least £190**.
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The latest Royal Mail price rise today – 31 March 2014 – reminds me exactly why I launched a company to provide small business and consumers with access to cheaper parcel delivery and a better service.
Back when I was running my first business after university – a promotional merchandise venture – it was totally reliant on sending parcels to customers. As I discovered, that was easier said than done.
As a small, start-up operation we didn’t have the necessary volume of parcels to get an account with a courier company. This meant daily trips to the Post Office to send our parcels via Royal Mail. Anyone using the Post Office will probably relate to its many frustrations: either a long commute to the Post Office if you’re in a rural area or finding a place to park nearby if you’re in a town or city centre. And then, there’s the queuing – seemingly endless queuing.
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Selling on eBay is going through some interesting changes for eBay sellers, requiring some new thinking about both UK and international parcel delivery.
The recent release of eBay trading results for the final quarter of 2013 revealed changes in eBay users’ behaviour with mobile devices, the number of eBay sellers offering free delivery and the growth in international sales. The good news is that we can help you with some delivery tips to make the most of these eBay trends.
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