My Parcel Delivery Blog

Why it’s all about the customer service

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It’s that time again – time for another guest blog by our MD David Grimes for start-ups This time it’s focused all around customer service and the vital role it plays in business.


David says “Our belief in offering excellent customer service is ingrained within the business so deeply that it forms part of our business values, branding and, essentially, part of who we are. We worked really hard to achieve our 9.1 rating on Trustpilot and proudly shout about this on our website.”


This second blog post, entitled ‘Why it’s all about the customer service’ is published here. We will share all the blogs with you right here on our blog so, if you find it useful (as we're sure you will!), be sure to check back again soon.