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My Parcel Delivery Blog

Getting your exporting business right

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INTERNATIONAL PARCEL DELIVERY – GETTING YOUR EXPORTING BUSINESS RIGHT

Could selecting the right international parcel delivery service mean your business makes the most of the export push in 2014?

According to Chancellor George Osborne in his March Budget, Britain needs to be exporting more – and is doubling the funding available to help meet the UK’s trade targets.

But what does it mean in terms of “moving the goods” when you upscale your business to meet the demands of customers in other countries? My Parcel Delivery has some useful tips to start you on the way to exporting success!

 

INTERNATIONAL PARCEL DELIVERY IN THE EUROPEAN UNION (EU)

Being part of the EU gives UK businesses some advantages when sending goods to people or businesses in other EU member states.

In the main, you can trade without barriers and sending parcels to EU countries without the need to complete Customs documentation. This applies to the 27 EU members plus 7 EU territories. However, you must treat EU special territories including the Channel Islands, Canary Islands and overseas territories linked to EU members (e.g., the Falkland Islands) as non-EU destinations.

 

INTERNATIONAL PARCEL DELIVERY OUTSIDE THE EU

Sending or receiving parcels outside the EU may attract tax or duty charges, depending on what you’re sending.

Charges are based on the value of the items sent or received, which varies by country. For detailed information on import duties and taxation, HMRC has a useful page to refer to.

Booking your parcel with My Parcel Delivery involves completing a Pro Forma Invoice document for Customs purposes. On this you should declare what your item is, its monetary value and if VAT registered or not. This form is then attached to the parcel for Customs in the destination country to inspect on arrival. Without this form, no parcel can be dispatched to a non-EU country.

 

HOW BIG IS YOUR PARCEL AND WHAT WILL IT COST?

To get an accurate quote for delivering your parcel you need to have precise measurements and weight details.

International delivery costs are normally calculated by “volumetric weight” which you get by multiplying in centimetres the length x height x width of a parcel and dividing the result by 5,000.

However, we can make it easy for you: step 2 of the parcel delivery booking process on the My Parcel Delivery site calculates this for you automatically once you input your parcel’s dimensions.

For businesses to determine the actual weight of a package, investing in professional parcel scales is a better option than using bathroom scales! If your parcel exceeds size restrictions it may not fit in a courier company’s sorting machine, which risks it being damaged or returned to sender.

Especially heavy items – anything, in fact, more than 31.5kg – require a specialist service such as that provided by Anyvan.

 

PACKING YOUR PARCEL FOR A FOREIGN ADVENTURE

Poor packaging is likely to void any postal compensation claims for damaged or lost items, so it’s essential to get the packaging right.

Our detailed packing guidelines will help you to minimise the risk of damage while in transit.

 

INTERNATIONAL ADDRESSES – GETTING THE ACCENT RIGHT!

The biggest reason for international parcels being either undelivered or returned to sender is problems with the addressing on the parcel before it leaves the UK.

It’s vital to ensure that you check and include any foreign language accents or symbols that are used when the language is written. If not, you run the risk of the address being unrecognisable in the destination country, which could result in a delay to your delivery.

Some countries are better than others at handling address label issues and My Parcel Delivery works closely with the courier services to solve any problems if addresses are queried. However, it’s always better to check and double-check foreign language address spellings before your parcel gets on its way.

 

INTERNATIONAL COURIER COLLECTION AND DELIVERY

When you’ve booked an international delivery, it’s important that you’re available to hand over the parcel to the courier when it’s collected. Courier company DPD provides a one-hour collection window when picking up parcels for EU delivery.

At the parcel’s destination most couriers will make two delivery attempts, depending on the company and the country. You can help to avoid a failed delivery by ensuring the destination address is 100% correct, including the full postcode or area code plus a local telephone number for the customer. 

 

WHERE IS MY PARCEL?

Sending parcels overseas – and wondering whether they've arrived – should give you no more stress than sending a parcel around the corner.

Similar to UK parcel delivery services booked through My Parcel Delivery, your international parcel despatch has a tracking service which monitors the progress of the parcel to its destination where it requires a signature to confirm delivery.

 

WHAT CAN’T YOU SEND ABROAD?

Couriers have a list of prohibited items that they won’t carry and your packages are scanned, so any restricted items will be held and then returned to you.

We’ve produced a handy list of prohibited items to help you choose what not to try sending in a parcel. Equally, it’s worth knowing that easily-breakable goods such as china or antiques are transported only on a “no compensation” basis, so think carefully before sending them abroad via a courier service.

The world is, literally, your oyster if you get your international parcel delivery right. Just don’t try sending oysters! 

 

If you’re ready to send a parcel, you can click here to book online now.

But if you want to ask advice on how to send your parcel and what courier company to choose, get in touch with My Parcel Delivery’s team.