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Now Black Friday is well and truly out of the way, it’s time to get your festive game on. Yes, Christmas is very nearly upon us. But missing the Christmas post could be a disaster. Don’t be a Scrooge this year; make sure you don’t miss the Christmas boat. Here are our guides to the last posting dates for Christmas 2016 by courier, service and country.

Refreshing returns

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Ecommerce companies aren’t set to take a festive fiesta any time soon. With increased peak purchases, comes increased new year returns – so it may be a busy January. However, with that comes a chance to give your customers convenience, confidence and a reason to stay loyal and shop again. We’ve put together a few useful points to help you make the returns process as easy as possible for you and your customers. Read more...

Many Happy Returns

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Unwanted gifts, party outfits in the wrong colour, items damaged in delivery and the rest. When there’s so much going on in the post-Christmas comedown, refunding and returning all those lingering online purchases can seem like an inconvenient and unwanted task. After all, who can be bothered getting changed out of their pyjamas and making the treacherous trek to stand in a queue at the Post Office? Simple and straightforward returns experiences can really be a weight lifted from your shoulders. Here are a couple of tips to help make sure the January returns don’t give you the blues. Read more...

Small Business Advice Series

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In collaboration with smallbusiness.co.uk, we're sharing our tips for small businesses, covering everything from recruitment to gaining investment. Read more...

Practice safe sending this Valentine's Day

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If you’re one of the many businesses expecting a busy period leading up to February 14th, there’s no need to get yourself all tied up when it comes to parcel delivery. It can be a stressful time if you haven’t prepared well, but don’t panic, we’ve pulled together our guidelines to making Valentine’s Day as straightforward as possible. Read more...

MicroBizMatters Day 2018 Highlights

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With MicroBizMatters Day 2018 all wrapped up, we wanted to share some of the highlights and tips from the day. It wasn’t just those who attended that got involved, viewers tuned in to the live stream and micro businesses nationwide chipped in with their tips. Read more...

Twelve tips for twelve minutes - #IGave12

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A lot can happen in ten minutes – and even more can happen in twelve. We’re asking the people passionate about micro biz what 12-minute tip they’d give to business owners – whether it be to help save time, money, stress or hassle. Read more...

Don’t give your customers the January blues

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January can be a miserable month: The decorations have come down, there’s nothing good on television and there’s just grey slabs of turkey in the fridge. As if that wasn’t bad enough, many will be facing the prospect of returning their unwanted or defective Christmas gifts. Read more...

The seven habits of highly effective present wrappers

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Christmas is almost upon us and the pressure is on to get those presents and parcels out of the door. If you’re struggling to summon the motivation to start/finish (delete as appropriate) your gift wrapping, take a look at these habits from the world’s most successful present wrappers. Let these champions of Christmas inspire you to finally sort out the accumulating pile of gifts on the kitchen table. Read more...

Parcel Pitfalls; our top 5 parcel sending fails

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Wrap it, address it, post it. Right? Think again. Despite years of practice, many people are still getting the art of parcel sending wrong. This Christmas, find out five things to avoid to make sure your delivery arrives on time and in one piece. Read more...