MPD Parcel Delivery & Courier Services
only £8.99 +VAT
- A printer is required
- £10 free compensation cover
- All items must be packaged in a cardboard box
- Max parcel length and weight – 170cm & 30kg
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Just pop your parcel details below and get a quote to check out all the services we have on offer
The perfect choice if you are looking for speed, reliability and professionalism, our very own MPD service provides a first class delivery. If you need your parcel delivering the very next day after collection, choose the MPD Next Day service and leave us to take care of the rest. You could even have your parcel collected the very same day and delivered the next if you book before 11.30am.
Do you need a fast and reliable delivery? MPD offers...
Same day collection
Left it late to book? You can have your parcel collected the very same day if you booking is made before 11.30am (depending on the collection postcode)
Up to £10 Free Cover
As standard your parcel comes with up to £10 FREE compensation cover, with additional cover available up to £1000. But remember, this does not apply to any prohibited & restricted items.
Put your mind at ease and sleep easy by following your parcel on its journey, with online tracking and live updates.
Receive an SMS delivery notification and get added peace of mind for only 25p.
At My Parcel Delivery, we're extremely proud of our reputation for delivering great service to all of our customers. But don't just listen to us, our reviews, stats and likes speak for themselves!
Couriers spot on time
Parcel Girth Calculator
Not only does MPD have a maximum weight and length for parcels, it also has a maximum girth of 280cm. To work out the girth of your parcel just use the equation Girth=Length + (Width x 2) + (Height x 2)
The MPD service requires all parcels to be packaged in a strong cardboard box with no shrink wrapping on the outside. It'll keep your parcels safe and also avoid a surcharge of £4+vat being applied.
If your parcel is 150cm - 170cm in length, a £4+vat charge will be applied. If you don't have scales and a tape measure at home, try using our guide to weighing & measuring. To make sure that you have no problems, we go with the motto “if in doubt be generous!”
Make sure your printer is in full working order and topped up with ink as this service requires a printed label. While you're at it, why not print another and pop it inside your parcel just in case.
What are the steps for collection?
First of all make sure your parcel is packed up and ready to go. It needs to be packaged according to our packaging guidelines and remember to use a hardwearing cardboard box for the MPD Next Day service. Don’t forget that you must package your parcel in a box without outer shrink wrap or you may liable for a surcharge.
Next, simply print your label and attach it to the outside of your box. While you're printing one label why not print 2? Just pop the other inside the cardboard box just in case the other is damaged. This way the courier can still get your parcel where it needs to be.
What time will the courier arrive for a collection?
The courier can knock on the door anytime between 8am and 6.30pm so be sure to choose a collection day when you'll be at the address between these times. At peak times, like Christmas, this window can be extended as thousands more parcels are sent single day.
Can I leave the item outside for the courier to pick up if I am not at home?
Because it's better to be safe than sorry, our couriers are unable to collect your parcel if it's left unattended outside your property. Please ensure there's someone at the address from 8am to 6.30pm for collection. Why not have it collected from work instead? Our couriers can collect from business addresses too, so you don't need to wait at home to have your parcel collected.
What happens if my item is too big or heavy?
You must ensure your parcel is within the maximum dimensions before booking your delivery. The maximum dimensions are 170cm in length (an additional charge of £4+vat is applied to any parcel over 150cm in length), 30kg in weight and 280cm in girth - calculated as Girth=Length + (Width x 2) + (Height x 2). The courier can refuse to collect any parcels which are oversized or overweight, or, if they do, you may be liable for surcharges which we certainly wouldn't want!
Once collected, your parcel will be taken to a sorting depot where it will be weighed and measured to confirm the size and weight entered on booking is accurate. If discrepancies are found you could incur a surcharge so it's best to check after your parcel has been packaged. If you haven't got anything to measure your parcel with then take a look at our Guide to Weighing & Measuring but remember…. if in doubt, it's best to be generous with your estimations!
What are prohibited and restricted items?
Prohibited items, such as aerosol cans, drugs and fireworks are not able to be sent by any courier booked through My Parcel Delivery. Other items are restricted which means that they are able to be sent but will not be eligible for compensation. These restricted items include clocks, glass items and plants/seeds. You can find a full list of prohibited & restricted items here. If you're unsure whether the contents of your parcel fall into either of these categories just contact us. Our friendly customer service team are here to help.
When will my item be delivered?
The MPD assigned couriers can arrive for delivery anytime between 8am and 6.30pm so please ensure there can be someone available at the delivery address during this time.
What happens if nobody is at there when the courier arrives to deliver the item?
If no one's available when the courier arrives for delivery the courier will leave a calling card containing details about how to get your parcel. If a neighbour is home the courier may leave your parcel with them at their discretion.
What should I do if my parcel isn't collected?
The majority of parcels are collected from your address on the very first attempt. Unfortunately, every so often, collections fail and we're really sorry about that. No couriers offer guaranteed collection dates, but they will do everything possible to knock on your door on the estimated date given at the time of booking. Whether your courier ran out of time, or the courier arrived but the parcel was not available, contact us to reschedule your collection.
What do I do if my parcel fails to be delivered?
The couriers used for this MPD service enjoy an impressive 95% success rate with deliveries. That said, while most happen without a hitch, from time to time things can go wrong and they aren't able to guarantee delivery dates. Heavy traffic, road closures, accidents and bad weather can all affect a courier's route and their ability to deliver on time. If this happens to you we're truly sorry for any inconvenience caused. We’ll email you to keep you up to date but you can contact us if you need help to reschedule your delivery for a different day.