Help & Support
We like to keep things nice and easy so to help you can re-schedule your parcel collection and track your deliveries right here. If you need anything else, take a look at frequently asked questions for all the answers.Reschedule collection Track my parcel
Whether you're unsure how to place an order, or want to find out more about how to track your parcel, you'll find the answers here.
- How do I book a delivery service?
- What can I send in my parcel?
- I don’t know the size of my parcel - what do I do?
- Are the collection and delivery dates guaranteed?
- Can I add extra compensation cover?
- How do I print my labels?
- Where can I track my parcel?
- Where can I find my tracking number?
- When will my parcel be collected?
- Where can I drop off my parcel?
- How do I reschedule a collection?
- Why was my Parcel not collected?
- Can I make a change to my order?
- I can’t see any recent tracking updates, why is that?