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Book Yodel Couriers Online

Yodel was launched in 2010 and already handle over 135 million parcels each year. They specialise in delivering parcels weighing up to 25kg throughout the UK and what’s more they collect your parcel direct from your door to keep you home and dry rather than queuing in a draughty post office or depot. 

Yodel have 4 services for you to choose from, none requiring a printer as your courier will bring the label for you…

Yodel Comes With Some Great Benefits…

Choosing the right courier for your parcel is easy! Yodel offers...

  • Full UK coverage including Northern Ireland plus the Scottish Highlands and Islands.
  • £20 free compensation cover with additional cover available of up to £1000 (excluding items on the prohibited and restricted items list)
  • Online tracking and updates are available immediately after collection
  • No printer? That’s no problem! Simply write the delivery name, address and MPD order number directly onto your parcel and wait for the courier to arrive with your label
  • We’ll send you a delivery notification email when your parcel reaches its destination and give you the option to receive an SMS message when your parcel is delivered

The services...

Yodel offers full UK coverage including a next day service. Simply choose the right service for your parcel.

  • Yodel Next Day - Next Working Day delivery throughout most of UK's mainland
  • Yodel Two Day - Delivery within two working days of collection throughout most of the UK mainland
  • Yodel Northern Ireland - Delivery to Northern Ireland within 3-5 working days of collection
  • Yodel Highland and Islands - Delivery to the Scottish Highlands and Islands within 3 working days of collection

What you need to know…

Check the Yodel service restrictions before you book your parcel delivery.

  • Maximum parcel length – 120cm on the longest side, 23 cubic cm* in total
  • Maximum parcel weight – 25kg
  • Although in most cases, deliveries will occur without a hitch, Yodel are unable to offer a guaranteed collection and delivery date however on average for all our couriers we enjoy a success rate of almost 95%. In the unlikely event you have any problems then don’t worry! Simply contact us and we will book re-book your service for the next available day.

Frequently Asked Questions

What are the steps for collection?
Please ensure your item is packaged correctly and ready to go. We recommend that you print the label and attach to the package if possible however if you have no printer then no problem. Simply print your name, address and MPD reference number directly onto the outside of your package in marker pen and the Yodel courier will bring the label for you. Please be sure to check the delivery address is correct before the courier leaves and if you are sending more than one parcel please ensure that the correct label is attached to the correct parcel.

What time will the courier arrive for a collection?
We cannot specify an exact time for collection, but the Yodel courier will arrive between 8am and 8pm. Please ensure someone is available to hand the parcel to the courier.

Can I leave the item outside for the courier to pick up if I am not at home?
No, you must be at home when the courier arrives to collect your parcel.

What happens if my item:

Is too large?
The maximum parcel length permitted is 120cm. The courier could refuse to collect any oversized parcels or they may be liable to surcharges when measured at the courier depot. If a parcel exceeds 23 cubic cm in size, the surcharge is up to £50 per parcel, so please make sure you’ve measured your parcel accurately.
*To calculate the volume in cubic cm for Yodel simply use the follow equation (width x height x length)/10,000
Is too heavy?

The maximum parcel weight is 25kg. The courier could refuse to collect any overweight parcels or they may be liable to surcharges when measured at the courier depot. If a parcel exceeds 25kg in weight, the surcharge is between £12.50 and £50 per parcel.

Once arriving at the sorting depot all parcels are re-measured and weighed to confirm they are as originally booked. Any discrepancies could incur a surcharge (not limited to the ones stated above) so please ensure you have inputted the dimensions accurately when booking your parcel delivery.

What are prohibited and restricted items?
Prohibited items, including items such as animals, batteries, drugs and perishable goods, are items you cannot send via any courier, including Yodel. Restricted items, including items such as china, glass items, jewellery and car parts, are items you can only send on a no compensation basis. If they are lost or damaged in transit you will be unable to make a claim for compensation so be sure to check the Prohibited & Restricted items list before you send your parcel to be sure your items are safe to send.

When will my item be delivered?
We cannot specify an exact time for delivery, but generally the courier will arrive between 8am and 9pm.

What happens if nobody is at home when the courier arrives to deliver the item?
If no one is home when the courier attempts delivery, they will leave a calling card with details of the attempted delivery and how to obtain your parcel. They may leave your parcel with a neighbour and will state this on the calling card.