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Always here for you

Once you’ve made your booking through My Parcel Delivery, we don’t consider it job done. Your booking is with us, not the courier you choose to collect and deliver your parcel. And, unlike some other comparison sites, we take that responsibility very seriously indeed.

So, if you need to contact us about any aspect of your order get in touch and we’ll sort things out as quickly and simply as possible.

Your booking is with us, not the courier and we take that that responsibility very seriously indeed. So, if you need to contact us about any aspect of your order get in touch and we’ll sort things out as quickly and simply as possible.

  • UK based customer service team
  • Friendly, and knowledgeable
  • Chat online 8am - 7pm Monday to Thursday, 8am - 6pm Friday
  • Give us a call 8.30am - 5.30pm Monday to Friday
  • Always happy to help

Most frequently asked questions

To make it nice and simple we've listed the most frequently asked questions to help you find your answer. It's an ideal starting point so take a quick look below.

If you have a question that isn't listed above, just check out the rest of our FAQs.

If you have a quick question, just check out our FAQs to get a speedy answer.

Check FAQs

Get in touch

Live chat

Chat to us live now, it's the fastest way to get in touch. We're online 8am-7pm, Monday to Thursday and 8am to 6pm on Friday.
Simply click the orange button in the bottom left of your screen.

Phone us

Give us a call on 0161 359 3600 and we'll be happy to help. We're on the phone 8.30am - 5.30pm. Monday to Friday

Phone us

We're on the phone 8.30am-5.30pm, Monday to Friday.

0161 359 3600

0161 359 3600

Send a message

If you can't stay online for your answer, simply send us a message. We'll do our best to reply to all message within 4 working hours.

Send a message

Click here

Where to find us

Address

My Parcel Delivery,
Unit 10,
Centenary Park,
Coronet Way,
Manchester,
Lancashire
M50 1RE

Company Information

Company Number: 07082684,
Registered in England and Wales

VAT Number: 186 0095 02