myParcelDelivery.com™ Blog

Over the past few months, there have been a few customers asking us about compensation / transit cover - what exactly it covers, the cost, what the benefits are - those kinds of thing. So, we thought it pertinent to make a little compensation cover guide here to tell you all about it.

What exactly is Compensation Cover?

Compensation (or transit) cover, is just like any kind of cover (travel, mobile phone) that protects the value of the contents in your parcel. In the unlikely event that your goods are damaged during transit, adding compensation cover to your order means that you'll receive a payment of the amount you covered up to (subject to our terms and conditions).

For most of our services (City Link, TNT, Hermes and Collect+), we provide you with free standard compensation cover with every order, covering between £20 and £50 worth of goods depending on the service you book. For any additional cover, you must add it on to the order yourself - see below for details on how to do this.

What Are the Benefits of Compensation Cover?

There are many benefits to covering your items, including…

How do I Add Compensation Cover to my Order?

It's extremely easy to add cover to your order; just follow the steps below when booking:

1. Choose your service as normal by clicking the 'book now' button.

2. We will ask you to tell us the contents and value of your contents on the next page. Fill in these fields and we will automatically calculate the price to fully cover your delivery. Any free inclusive cover will also be displayed. 

Please be aware that any items delivered that are on our Restricted and Prohibited items list will be NOT be eligible for compensation cover, and you will not be able to claim on such items.

3. Make sure you keep the 'Full Cover' option checked to add the cover to your order. We will update the order and display the final price on the right hand side of the screen.

4. Click 'Proceed to Review & Pay' to complete your order.

It's that simple! But, as always, please don't hesitate to contact us if you need any additional help at all. 

If you are sending CDs or DVDs through the post or via courier there are a number of steps you can take to ensure that they arrive safely and remain in good condition along the way. There are many reasons you may need to mail such items - you may be sending a film or album to a friend who lives far away, or selling your unwanted items on eBay.

Anything sent in a package needs to be packed well and in a way which is going to minimise the chance of damage occurring when a parcel is on the move. When it comes to CDs and DVDs you should always:

Padded envelopes can be really useful for sending CDs and DVDs, but these should not be overfilled, as this can put strain on cases and cause items to crack and break in transit.

Multiple items

If you are packing a large quantity of CDs or DVDs to mail, then you will fit many more in a box if you pack them neatly rather than just throwing them in.

Don't forget that extra items can be slotted down the sides in a packed box, which can help to keep things in place and also means you can fit more in a package.

Another option is to create stacks and then secure them with masking tape, just make sure any tape you use is easily removed and is not going to damage cases. Packing in stacks will reduce movement and can help protect against cracks and damage.

Alternatively, plastic sleeves can provide protection for items being shipped, or loose discs can be packed inside other cases containing CDs and DVDs - just ensure that a piece of card or paper is placed in between discs to prevent scratching.

Send your package with myParcelDelivery.com

If you are looking to send a package, whether it is going somewhere in the UK or abroad, be sure to visit our homepage to instantly quote and book your door-2-door delivery.