myParcelDelivery.com™ Blog

Over the past few months, there have been a few customers asking us about compensation / transit cover - what exactly it covers, the cost, what the benefits are - those kinds of thing. So, we thought it pertinent to make a little compensation cover guide here to tell you all about it.

What exactly is Compensation Cover?

Compensation (or transit) cover, is just like any kind of cover (travel, mobile phone) that protects the value of the contents in your parcel. In the unlikely event that your goods are damaged during transit, adding compensation cover to your order means that you'll receive a payment of the amount you covered up to (subject to our terms and conditions).

For most of our services (City Link, TNT, Hermes and Collect+), we provide you with free standard compensation cover with every order, covering between £20 and £50 worth of goods depending on the service you book. For any additional cover, you must add it on to the order yourself - see below for details on how to do this.

What Are the Benefits of Compensation Cover?

There are many benefits to covering your items, including…

How do I Add Compensation Cover to my Order?

It's extremely easy to add cover to your order; just follow the steps below when booking:

1. Choose your service as normal by clicking the 'book now' button.

2. We will ask you to tell us the contents and value of your contents on the next page. Fill in these fields and we will automatically calculate the price to fully cover your delivery. Any free inclusive cover will also be displayed. 

Please be aware that any items delivered that are on our Restricted and Prohibited items list will be NOT be eligible for compensation cover, and you will not be able to claim on such items.

3. Make sure you keep the 'Full Cover' option checked to add the cover to your order. We will update the order and display the final price on the right hand side of the screen.

4. Click 'Proceed to Review & Pay' to complete your order.

It's that simple! But, as always, please don't hesitate to contact us if you need any additional help at all. 

If you've visited us in the past, you'll probably have already noticed that our homepage is looking a lot different than it used to - take a look now. Thanks to our great design team, it's now easier than ever to arrange a courier to collect your parcel(s). See our quick guide on how to book (below) for more information.

You may also have noticed we've introduced a few more delivery options to choose from when booking with us. We've geared these great new services with price in mind, meaning you can benefit from a first-class parcel delivery service at rock-bottom cost.

The New Services

All of our new services come complete with standard compensation cover worth £50, with the option to cover up to a total of £1,000 worth of goods:

Time-specific services:

How to Quote and Book a Delivery

The new website interface makes booking a delivery even quicker and easier than it was before. Just follow these three simple steps:

1. Enter your parcel and delivery details into the booking form (found at the top of nearly every page) and then click the 'Get Quotes' button. For multiple parcels, simply select the amount from the drop-down list provided.

2. Choose a delivery service by scrolling through the results pages (shown below). By hovering over the small icons on each option, you can reveal more about that service.

3. When you have selected your desired service, simply enter your payment details to complete the order. We will then send a courier to collect your parcel(s) from your doorstep.

More Help

Please feel free to contact us, should you require any additional help with booking a delivery or navigating through our new website interface.

If you are sending CDs or DVDs through the post or via courier there are a number of steps you can take to ensure that they arrive safely and remain in good condition along the way. There are many reasons you may need to mail such items - you may be sending a film or album to a friend who lives far away, or selling your unwanted items on eBay.

Anything sent in a package needs to be packed well and in a way which is going to minimise the chance of damage occurring when a parcel is on the move. When it comes to CDs and DVDs you should always:

Padded envelopes can be really useful for sending CDs and DVDs, but these should not be overfilled, as this can put strain on cases and cause items to crack and break in transit.

Multiple items

If you are packing a large quantity of CDs or DVDs to mail, then you will fit many more in a box if you pack them neatly rather than just throwing them in.

Don't forget that extra items can be slotted down the sides in a packed box, which can help to keep things in place and also means you can fit more in a package.

Another option is to create stacks and then secure them with masking tape, just make sure any tape you use is easily removed and is not going to damage cases. Packing in stacks will reduce movement and can help protect against cracks and damage.

Alternatively, plastic sleeves can provide protection for items being shipped, or loose discs can be packed inside other cases containing CDs and DVDs - just ensure that a piece of card or paper is placed in between discs to prevent scratching.

Send your package with myParcelDelivery.com

If you are looking to send a package, whether it is going somewhere in the UK or abroad, be sure to visit our homepage to instantly quote and book your door-2-door delivery.  

We're Cheaper than Royal Mail

Did you know that the Royal Mail have now increased the cost to send a parcel through the post? In some cases you could even be paying up to a huge 70% extra to have your goods delivered by them. Fortunately, myParcelDelivery.com™ provides you with a much cheaper and easier way to send your parcels.

Why pay £5.30* to have a parcel delivered by the Post Office, when you can book a door-2-door courier online - from the comfort of your own home - for just £3.99+VAT instead?

And not only will you be able to save your hard earned cash when you book online with myParcelDelivery.com™, you'll also be able to take advantage of…

So why waste your time queuing up at the Post Office?  Book online today with myParcelDelivery.com™!

*price based on a 2kg parcel

Great news - we've slashed the price of our 3-5 day delivery service with Hermes to just £3.99+VAT for all parcels weighing 2KG or less, and to only £4.99+VAT   for anything weighing up to 5KG!

In comparison, that makes us at least 50p cheaper than the Royal Mail's increased prices for 2012, when sending parcel within the UK.

And I'm sure you won't need reminding that booking your delivery with myParcelDelivery.com™ also comes with some fantastic added benefits (which you definitely won't find whilst queuing at the Post Office)…

Remember, getting your parcel(s) there safely and on time is our number 1 priority, so you can rest easy when you send with myParcelDelivery.com™ - so  Book Online Today!