About Us

This is us...

Picture the scene: a Post Office queue, parcels to be sent, orders to be fulfilled, a young man slowly losing the will to live. This is the very moment, back in 2009, when inspiration struck David Grimes and the idea for My Parcel Delivery was first conceived. A parcel delivery comparison website that would make sending parcels as simple and as hassle free as possible.  


Industry leading technology

Fast-forward to the present day and My Parcel Delivery is everything David envisioned  - and more.  The development of industry leading technology means we have made life simpler for customers, eBayers and small businesses alike. So much so that we now proudly organise and facilitate the delivery of over 500,000 parcels a year on behalf of 100,000 customers via 14 different couriers to over 200 countries.


Half the price of Royal Mail

What’s more, we’ve negotiated discounts with our courier partners that are 52% cheaper on average than Royal Mail; we don’t expect you to queue up in a draughty old Post Office; and we’ll arrange the pick up of your parcel from anywhere and everywhere that’s convenient. We can even arrange for you to drop-off your parcel at a local collection point  - whatever is simpler for you.


Rated as excellent

My Parcel Delivery is part of the MPD Group and, as such, is committed to striving for continual improvement. We never rest on our laurels and are always looking for ways to make life simpler for our customers. Little wonder then, that we’ve been rated an excellent 9.2 out of 10 on 3,300 independent Trust Pilot reviews.


Always here for you

One last thing before you get sending those parcels!  Once you’ve made your booking with My Parcel Delivery, our job doesn’t stop there. Your contract is with us, not the courier you choose to collect and deliver your parcel. And we take that responsibility very seriously indeed. So, if you need to speak to us about any aspect of your order that can’t be cleared up online, give us a call. The My Parcel Delivery customer service team is here to help 8 am to 6pm weekdays. Because great customer service is part and parcel of what we do. 

We're having to clear out space at myParcelDelivery.com™ HQ to make room for all of our awards. Find out why we're taking the online delivery sector by storm right here...
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