Track Your Parcel
Sign In / Register

Account Type:

Account Balance:
Add Funds

myAccount

Packing Parcels

myParcelDelivery.com™ ships packages to over 242 countries worldwide and, although every care is taken to deliver your parcel in excellent condition, it is your responsibility as the sender to ensure that your items are packaged correctly so as to avoid any damage or delay to them during transit. This is particularly the case for large parcel deliveries.

You should follow our ‘How to send parcels’ guidelines on this page to make sure that your parcels arrive at their destinations intact and in good condition.

Padding

Your items should always be wrapped or protected in a cushioning material, such as:

wraps
  • Bubble wrap
  • Foam sheets
  • Polychips

It is important that you use enough padding, so as not to allow your item to move about freely within your box or container. This will protect it against knocks and bumps, as well as reducing the risk of the outer packaging from being damaged.

Heavy/Large Goods

double-walled cardboard

When preparing a heavy parcel delivery, it’s a good idea to use double-walled cardboard to provide extra support. Make sure your parcel is sealed with heavy duty packing tape and is sufficiently padded inside to stop the item from moving around.

You should always weigh your parcel before booking a courier service, to ensure that it sits within the limit imposed by courier companies. The maximum weight that can be currently shipped at myParcelDelivery.com™ is 68kg via our TNT service.

When preparing a large parcel delivery you must cover the full surface area of your item with sufficient packaging and cardboard. Avoid any protruding objects from your parcel as it could be deemed ‘unsafe’ and will result in the refusal or delay of your parcel.

Sharp Items

It’s important to make sure all sharp parts of the object are contained within a protective sheath or cover to prevent damage to the container or any individual handling it. Apply padding generously so that the item cannot move freely within the container.

Electrical Equipment

Be sure that you remove all batteries from any electrical goods before packing them to ensure the safe delivery of your items. Any computer or hardware equipment should be wrapped in anti-static foam sheets or bubble wrap.

Liquids

Any liquid should be kept in an air-tight container or bottle, and then securely sealed within a clear plastic or polythene bag. Ensure you apply adequate padding around the bag, to minimize the possibility of the liquid leaking and damaging the external packaging.

You should also be aware of the laws put into place restricting the shipment of certain liquids. You can find out more about prohibited and restricted items here.

Glass Items

wraps

Fragile items such as Glass / Ceramic / Marble / China / Stone / Resin - (or any item containing these materials) are restricted items. Any of these items being sent via our couriers will be subject to limited liability. No claim for damage/loss of these items will be accepted and all insurances will become void.

Please note: We will not accept claims for prohibited and/or restricted items even if you have purchased insurance for your shipment.

Delicate Goods

wraps

Wrap each delicate item individually in a lot of padding such as bubble wrap or newspaper. You can also make use of Fragile Packing Tape to warn couriers that the parcel contains fragile items. If the goods are to be shipped in the same parcel, be sure to apply enough cushioning material between the items, preventing them from knocking into one another during transit.

Sealing the Parcel

When you’re certain you’ve packed your goods correctly with adequate cushioning material, it’s time to seal the parcel in a secure manner to facilitate the safe delivery of your items. You should always use strong and reliable materials to seal your box such as heavy duty packing tape, and where necessary apply strapping to offer additional strength.

The tape should be sealed over all joints, and for extra sturdiness applied across the rigid corners too.

wraps